Shipping & Returns

We ship worldwide, can check shipping rats at checkout. Free shipping is only valid within USA.

Express orders received before 1:00 PM Eastern Standard Time, Monday - Friday, normally ship the same day. Other orders normally ship within one business day of receipt. Exceptions to this schedule may occur on the day following a three-day weekend and during the weeks of the Christmas season.

Within USA, your orders are usually shipped via USPS.

International shipments show carrier options at checkout.

We typically ship orders in 24hrs (Mon-Fri) after they are placed. When your order ships, you will receive an email with a tracking link. Please allow 24 hours for the link to activate.

We do have fast deliveries in 1-2 business days within the USA at an additional cost of $19.90

Rest of the World can choose faster 2-3 business day deliveries at checkout.

If you have a special request with regards to delivery timelines, you may reach out to us on hello@solm8.online and we will try our best to make it work for you.

Free shipping is available on all order values above $49, within the USA.

We cannot deliver orders to PO Boxes, re-shippers, or packaging forwarding services.

1. Visit our returns. Login to your acount.

2. When you see order status, click on request return.

3. Choose a reason from the dropdown.

4. Click on request return.

5. Once your request is approved, you will get a confirmation email with shipping guidelines.

There is a 30 day return period. This is for unused items (if they are not required or a customer changes their mind) returned in new condition with packaging and tags.

Goods that are customised, adapted or bespoke can only be returned if faulty.

1. Within 30 days from the date of purchase.

2. In unused and resellable condition.

3. In the original packaging with all the tags intact

The following items cannot be returned:

1. Gift cards.

2. Discounted items (if applicable)

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

The following refund options are supported:

1. Refund to the original payment method.

2. Refund to store credit (if applicable)

For instructions on how to ship the returned products, refer to the email received after placing the return request.

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

Kindly read our returns and exchange policy for details. Returns & Exchange policy

If the goods are returned because of a damaged product or shipment error, we will replace the product and bear the cost of return shipment.

If the goods are returned because of a change in mind or a size issue – we would still replace the item, but the return shipment cost would be borne by you.