Frequently Asked Questions


How do I choose the correct size?

Please refer to our sizing guide

Are the Crickets cleats good for bowling?

The SOLM8 spikeless shoes, or rubber cleats are good for amateur bowlers and club level players. For professional bowlers we suggest you to buy Full Spike shoes. SOLM8 spike shoes will also be launched soon, sign up to our newsletter to stay in the know.

How do I take care of my shoes?

1. Soak a clean cloth in warm water with mild soap or laundry detergent.

2. Spot clean any dirty areas or smudges with the cloth.

3. If necessary use a soft bristled toothbrush or cleaning brush for trouble spots on the upper.

4. Wipe the shoe clean with afresh wet cloth.

5. Use a nylon scrubbing brush to remove any stubborn caked on mud or grass clumps from outsole.

6. Allow the shoes to air dry. Do not place them in the dryer or near a heat source to hasten drying time, as this can cause the shoes to shrink or warp, and can damage the shoe.

# DO NOT put your shoes in the washing machine or dryer or wear them wet.

Can SOLM8 shoes be used for Golf?

Yes, SOLM8 shoes are specially designed for artificial turf or grass and can be used for any field sport such as Golf or Cricket.

Do you have men, women and kids cricket shoes?

Currently, SOLM8 only has mens cricket shoes and shoes for youth that can be unisex. We do not have nay women cricket shoes as of now.


Where do you ship to?

We ship worldwide.

How long does shipping take?

Express orders received before 1:00 PM Eastern Standard Time, Monday - Friday, normally ship the same day. Other orders normally ship within one business day of receipt. Exceptions to this schedule may occur on the day following a three-day weekend and during the weeks of the Christmas season.

What shipping methods do you use?

Within USA, your orders are usually shipped via USPS.

Rest of the world can choose from international carrier options at checkout.

Can I track my order?

We typically ship orders in 24hrs (Mon-Fri) after they are placed. When your order ships, you will receive an email with a tracking link. Please allow 24 hours for the link to activate.

Can I get same day delivery?

If you have a special request with regards to delivery timelines, you may reach out to us on and we will try our best to make it work for you.

How do I avail free shipping?

Free shipping is available on all order values above $49, within the USA.

What type of addresses are not eligible for deliveries?

We cannot deliver orders to PO Boxes, re-shippers, or packaging forwarding services.


How do I return?

1. Visit our returns center.

2. Enter your order number and email address to start.

3. Follow the instructions and select the items you want to return.

4. Once your request is approved, you will get a confirmation email with shipping guidelines.

Within how many days I can return?

There is a 30 day return period. This is for unused items (if they are not required or a customer changes their mind) returned in new condition with packaging and tags.

Goods that are customized, adapted or bespoke can only be returned if faulty.

What items are returnable?

1. Within 30 days from the date of purchase.

2. In unused and resellable condition.

3. In the original packaging with all the tags intact

What items are non-refundable?

The following items cannot be returned:

1. Gift cards.

2. Discounted items (if applicable)

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

What are the refund options?

The following refund options are supported:

1. Refund to the original payment method.

2. Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

Any conditions for returns or exchanges?

Kindly read our returns and exchange policy for details. Returns & Exchange policy

Who pays the shipping charges for goods returned?

If the goods are returned because of a damaged product or shipment error, we will replace the product and bear the cost of return shipment. 

If the goods are returned because of a change in mind or a size issue – we would still replace the item, but the return shipment cost would be borne by you.